We will ensure that your clients will experience directly and through tools such as smartphone / tablet / computer:

• Proper and immediate information about the points where they will find your goods and accompanying services
• The availability of new products, "prestige" products or other products that you want to display
• Expected formats for presenting goods, which is especially important for some products

Employee efficiency

Shortening the time of introducing new products to the market, increasing the efficiency of processes related to servicing your own or partner's point of sale and the back-office area are priority tasks for your employees at the headquarters and other business support units. These processes can be complemented by HR processes such as business trips or settlement of vehicles owned by sales representatives. The aim is always to increase your competitiveness, and you will usually achieve this by reducing your TCO (total costs of ownership) in the long term. This is guaranteed by optimization and broadly understood resource specialization. In addition, you will be fully compliant with regulations and you will be able to effectively manage the risks associated with these processes.

Ease of making changes

An extensive sales network, a multitude of retail outlet formats and network customer service bring challenges to which your processes must respond efficiently. Launching a new trading point for your goods, ensuring the implementation of the assumed investment in terms of implementing a specific store concept or, for example, in the case of chain stores or DIY, available sales space is a challenge for many departments of the company, from investment, through marketing and trade to the technical department. Support your units with the ability to quickly process various types of requests and analyze bottlenecks and ineffective suppliers. Take into account the production plans of your factories and logistics in the process. Make the possibility of defining warnings and reports for alerts available as an option for the responsible employee that you have and entrusted with part of your business.

Optimal communication integrating all sources

Merge communication in your organization as part of processes that today are carried out by many instead of one system:

• Email communication (electronic mail, inbox)
• Voice communication and chat with the client
• Notification system, the so-called ticket

You can merge them in one system and supplement them with chat conversations performed in each internal system along with notifications about new messages. This will improve your processes and allow you to avoid unnecessary delays and additional explanations and iterations related to it. Transparent kanban boards and integration with other systems can complement what your employees can use to reduce case handling time.