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Der Administrator der personenbezogenen Daten ist die Firma CANBI GMBH
Die Daten werden ausschließlich zu Marketingzwecken verarbeitet.
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Der Administrator der personenbezogenen Daten ist die Firma CANBI GMBH
Die Daten werden ausschließlich zu Marketingzwecken verarbeitet.
SEKTOR
Sektory
Administration

Positive experiences for your customers

Each applicant, i.e. a client who visits your unit, wants the submitted application or questionnaire to be handled quickly and with the security of his sensitive data, including personal data. The application submitted independently via the electronic form or in person is ultimately implemented by your employee, so it should provide positive experiences in handling his case. Such a settlement of the case will in turn influence his conviction that he was heard even if his case could not be granted.

We will ensure that your customers experience:

  • Shorten the processing time of your requests and the most accurate information available on the status of the case
  • Security of sensitive information - from data encryption to data limited access procedures
  • Possibility of filling in and / or sending applications electronically after proper authentication

How will this affect your goals? Integrated tools, no delays are the qualities that make your client the best ambassador of your Unit - this opinion will bring new customers.

SEKTOR_OPT_01

Employee efficiency

Increasing the efficiency of processes related to the handling of individual stages of applications and cases are the priority tasks for your employees. Acceptance paths requiring a specific type of attachments (eg Project from CAD, Excel file in which geolocation data must be provided) or allowing for launching after meeting the criteria, eg conducting an inventory, are some of the many options that you can use when determining the process. These processes are complemented by processes such as business trips or settlement of company vehicles. The aim is always to increase efficiency, and you will usually achieve this by reducing your TCO (total costs of ownership) in the long term. The guarantee of this is optimization and broadly understood resource specialization as well as the smallest possible losses related to work and customer service or investment.

SEKTOR_OPT_02

Ease of making changes

Take into account the last-minute changes in the application process. Support your internal units with the ability to quickly process various types of requests and analyze bottlenecks and ineffective sections of processes. Make the ability to define warnings and reports for alerts available as an option for the responsible employee that you have and entrusted with some of your processes.

SEKTOR_OPT_03

Optimal communication merge all sources

Merge communication in your organization as part of processes that today are carried out by many instead of one system:

  • Email communication (electronic mail, inbox)
  • Voice communication and chat with the client
  • Notification system, the so-called ticket

You can merge them in one system and supplement them with chat conversations performed in each internal system along with notifications about new messages. This will improve your processes and allow you to avoid unnecessary delays and additional explanations and iterations related to it. Transparent kanban boards and integration with other systems can complement what your employees can use to reduce order handling time.

SEKTOR_OPT_04

Quickly test new business scenarios

Shortening the delivery time for new solutions implementing the tested case handling scenarios must be associated with low cost, not its increase. The use of solutions from the group of low-code platforms ensures the inclusion of operational employees in this process to a greater extent, who can quickly and accurately describe their needs and even create a complete process flow in the system. Defining more difficult processes Your employees can consult a consulting service provider - this ensures high quality and allows you to easily join the production environment later if the results are favorable.

SEKTOR ADDN

INDUSTRY PROCESSES

  • Production planning
  • Production scheduling
  • Managing Production Orders
  • Resource Analysis
  • Material Needs Analysis
  • Warehouse Processes
  • Exhibition Management
  • Business Intelligence
  • Delegation Service
  • Handling of Leave Applications
  • Property Operational Management
  • Handling Service Requests
  • Working Time Registration
  • IT Infrastructure Management
  • Handling the Complaints Process
KONTAKT