Orders placed by yourself through electronic banking or implementation with the help of an employee in a branch is always an opportunity to build another good experience for your client. Ensure the choice of the form that the client wants to use, and the rest should be carried out through standardized processes that guarantee the execution of the case on time and optimize the profitability of the operation and the entire bank. Meet the expectations of customers and make it easier to place another order by selecting information from the previous history of cooperation
Provide your employees with a tool for effective and immediate control of the situation so that they can immediately react to situations when the client's order cannot be carried out. Maximize customer profit and satisfaction thanks to the information received directly to the desktop to react and recover completion of the transaction with the customer. Manage information about cash levels in branches, emergency transport parameters or planned payments to secure the facilities for effective customer experience management. The standardization of an operation is simple information for the client, how it will be handled and the new employee will be able to perform it just a few moments after getting acquainted.
Collect and analyze data through the system that will be used to optimize cash and transport. Ensure the liquidity of the unit by forecasting the cash level taking into account periods of shutdown, increased and decreased demand for cash resulting from history and concluded contracts. Reduce costs and increase profits by automatic selection of transport when defining the order - let the goal always be to increase the competitiveness that you will achieve in the long term by reducing the TCO (total costs of ownership).
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One-time data entry or complete information about the customer are the advantages that you will achieve by integrating the application with other banking systems. Information on accounts and cashiers will remain in full compliance with the flow and security of information.
The possibility of integration with the documentation circulation system may also affect the implementation of additional requirements that may be made during the transaction, e.g. attachments regarding consents, transfer of changes in the regulations. On the other hand, the application may signal the status of the task, which will trigger process in the documentation workflow.
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